Privacy Policy

Last updated: September 2026

This is a general privacy-policy framework for the current Movender website. Final legal entity information, contact details, retention periods and jurisdiction-specific provisions should be reviewed before production launch.

1. Information We Collect

Depending on the features used, Movender may collect name, mobile number, email, business details, seller verification information, technician application information, product information, delivery address and account credentials.

2. How We Use Information

To create and manage accounts and applications.
To review seller, technician and product submissions.
To provide marketplace and service functionality.
To communicate about applications, orders, support or platform activity.
To maintain security and improve the platform.

3. Seller and Technician Information

Applications may contain information required for review and platform operations. Information intended for public display, such as approved technician profile details, may appear in the relevant public directory.

4. Payments and Transactions

When payment features are enabled, payment information may be processed by the applicable payment provider. Sensitive payment credentials should not be stored unless specifically required and lawfully configured.

5. Cookies and Technical Data

The website may use cookies, sessions, logs and similar mechanisms required for authentication, security, preferences and platform operation.

6. Sharing of Information

Information may be shared with service providers or other parties where necessary to operate requested services, comply with legal obligations, protect users or maintain security.

7. Data Security

Reasonable technical and organizational measures should be used to protect personal information. No internet system can guarantee absolute security.

8. Data Retention

Information may be retained as reasonably necessary for the purpose collected, account and transaction records, security, dispute resolution or legal obligations.

9. Your Choices

Depending on applicable law and the feature used, users may have rights concerning access, correction, deletion or other handling of personal information. Requests should be made through the official Movender support channel.

10. Children's Privacy

Movender is not intended to knowingly collect personal information from children in violation of applicable law.

11. Policy Changes

This policy may be updated as the platform develops. The latest version will be published on this page.

12. Contact

Use the official Movender contact details published on the website for privacy-related questions or requests.